هذا الحل في موقع الدعم للبرنامج
To work around this issue, you can remove and re-install VMware Tools. However, your network settings are lost when you re-install VMware Tools.
To resolve this issue, you must rename the SourceList PackageName and LastUsedSource registry entries with the old names.
To rename the registry entries:
In the virtual machine, click Start > Run, type regedit, and click OK. The Registry Editor window opens.
Take a full backup of the registry. Do not skip this step.
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx\SourceList, where xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx is the 32 Hex character associated with the VMware Tools install.
Select SourceList and change PackageName to VMware Tools.msi and LastUsedSource to n;1;d:, where d: is the CD-ROM Drive of the virtual machine