الماسنجر يقفل لوحده

[يافاطمة]

بسم الله الرحمن الرحيم
السلام عليكم
اخواني في هذا المنتدى العزيز
ارجو مساعدتي في مشكلتي التي تتلخص انه منذ فترة بدأ الماسنجر يغلق لوحده وكذلك النوافذتغلق فجأة عندما اكو متصلة بالانترنيت وهذا يحدث مع برامج الانترنيت وليس باقي البرامج
لذلك انا اكتب هذه المشكلة الآن من حاسبة اختي اذ لا استطيع استعمال حاسوبي لا كمال الموضوع
علما اني استخدم كاسبرسكي 7 للحماية واحدثه دائما
وعندما اريد ان اطفأ الحاسبة يقول ان هناك برنامج لايزال يعمل اسمه iexplore.exe
فما هي المشكلة وما هو الحل اتمنى ان لايكون فايروس
بارك الله بكم وبجهودكم المبذولة

 

[فارس الملاك]

حمل هذا البرنامج

يجب عليك تسجيل الدخول او تسجيل لمشاهدة الرابط المخفي

اذا انتهى التحميل ==> شغل البرنامج ==> واضغط على Do a system scan and save log
لحظات .. ويظهر لك تقرير ==> انسخه والصقه بردك القادم
​

 

[يافاطمة]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:33:35 ص, on 08/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus
7.0\avp.exe
C:\Program Files\WIDCOMM\Bluetooth
Software\bin\btwdins.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus
7.0\avp.exe
C:\Program Files\Premium Clock\Premium.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Premium Clock\tclock.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CAPRPCSK.EXE
C:\WINDOWS\system32\CNAB3RPK.EXE
C:\WINDOWS\system32\CNAB4RPK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPPSWK.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\antivirus\Zyzoom_HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-
C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-
4d91-82A9-A0F997BA588C} - C:\Program
Files\Skype\Toolbars\Internet
Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-
D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06
\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper -
{AE7CD045-E861-484f-8273-0445EE161910} - C:\Program
Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-
0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0
\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D
-10AC9BABA46C} - C:\Program Files\Canon\Easy-
WebPrint\Toolband.dll
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky
Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Premium Clock] C:\Program
Files\Premium Clock\Premium.exe /autorun
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent]
rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program
Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE]
C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE]
C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE]
C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE]
C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk =
?
O6 - HKCU\Software\Policies\Microsoft\Internet
Explorer\Control Panel present
O8 - Extra context menu item: Append to existing PDF -
res://C:\Program Files\Adobe\Acrobat 8.0
\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to
Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0
\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to
existing PDF - res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to
Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0
\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to
existing PDF - res://C:\Program Files\Adobe\Acrobat
8.0
\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to
Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0
\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to
existing PDF - res://C:\Program Files\Adobe\Acrobat
8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF -
res://C:\Program Files\Adobe\Acrobat 8.0
\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft
Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11
\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To
Print List - res://C:\Program Files\Canon\Easy-
WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed
Print - res://C:\Program Files\Canon\Easy-
WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview -
res://C:\Program Files\Canon\Easy-
WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print -
res://C:\Program Files\Canon\Easy-
WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Send to &Bluetooth
Device... - C:\Program Files\WIDCOMM\Bluetooth
Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-
AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06
\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-
D32B190E9B07} - C:\Program
Files\Skype\Toolbars\Internet
Explorer\SkypeIEPlugin.dll
O9 - Extra button: بحث - {92780B25-18CC-41C8-B9BE-
3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11
\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-
46ef-9331-5C8D4460577F} - C:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 -
{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE
-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-
BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{40C2B8CF-7655
-4D00-A06C-C79075D678D9}: NameServer = 192.168.1.1
4.2.2.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{40C2B8CF-7655
-4D00-A06C-C79075D678D9}: NameServer = 192.168.1.1
4.2.2.5
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-
1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) -
Kaspersky Lab - C:\Program Files\Kaspersky
Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom
Corporation. - C:\Program Files\WIDCOMM\Bluetooth
Software\bin\btwdins.exe
O23 - Service: FLEXnet Licensing Service - Macrovision
Europe Ltd. - C:\Program Files\Common Files\Macrovision
Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: MATLAB Server (matlabserver) - Unknown
owner - E:\MATLAB7\webserver\bin\win32\matlabserver.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG -
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program
Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program
Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS)
(RichVideo) - Unknown owner - C:\Program
Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Dell Wireless WLAN Tray Service
(wltrysvc) - Unknown owner - C:\WINDOWS\System32
\WLTRYSVC.EXE
--
End of file - 7640 bytes
​

 

[يافاطمة]

عملت المطلوب
وهاهو التقرير اعلاه

 

[MAAX]

التقرير خاطىء اختي
اعيدي نسخه بشكل صحيح

 

[يافاطمة]

لا اعرف ما المشكلة ولكن هذا التقرير الجديد ارجو ان ينال رضاكم

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 04:54:36 م, on 09/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Premium Clock\Premium.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Premium Clock\tclock.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\CAPRPCSK.EXE
C:\WINDOWS\system32\CNAB3RPK.EXE
C:\WINDOWS\system32\CNAB4RPK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPPSWK.EXE
C:\Documents and Settings\Alyaa\Desktop\Zyzoom_HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Premium Clock] C:\Program Files\Premium Clock\Premium.exe /autorun
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: بحث - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: MATLAB Server (matlabserver) - Unknown owner - E:\MATLAB7\webserver\bin\win32\matlabserver.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 7390 bytes
​

 

[زمان الصمت]

دليل الماسنجرات يفيدك اكثر​

 

[يافاطمة]

لم افهم يا اخي بارك الله بك؟؟؟؟
ليس الماسنجر من يغلق محده
ايضا باقي النوافذ التي اكو فاتحتها مثلا صفحة الايميل او اي موقع آخر