إذا لم يكن جهازك مصاب بفيروس
اول شيء يجب عمله هو التأكد من ان الموضم يشتغل جيدا و كذلك الأسلاك التي تربط الموضيم بالكمبيوتر
ثانيا جرب حدف درافر الموضيم وأعد تنصيبه
فإن لم تنجح من حل المشكلة جرب هذا
a. Restart the computer. When the POST process completes, press F8.
b. On the Windows Advanced Options menu that appears, use the ARROW keys to select Safe Mode, and then press ENTER.
c. Select the operating system to start, and then press ENTER.
d. Log on to the computer as Administrator, and then click Yes in the Windows is running in safe mode dialog box that appears.
NOTE: When the computer is running in Safe mode, your display settings may be set to a lower resolution than you expect.
e. Click Start, and then click Control Panel.
f. Click Switch to Classic View if Control Panel is not already in Classic View.
g. Double-click System, click the Advanced tab, and then under Startup and Recovery, click Settings.
h. Under System failure, click to clear the Automatically restart check box.
i. Click OK twice.
j. Close Control Panel, and then restart Windows normally.